Important:The first time you run Dynascape Design, DynaScape will attempt to activate your software license. Activation protects you by ensuring that you have licensed a genuine DynaScape product rather than a counterfeit. Activation protects DynaScape by ensuring that our software is used in accordance with a purchased license. You will not be able to use your DynaScape software if it is not activated.
Important:
You need an Internet connection for activation, so it is important that your computer is connected to the Internet when you start Dynascape Design for the first time.
Activation will begin automatically when start Dynascape Design the first time and will only take a few seconds to complete. If your software fails to activate, either because it cannot connect to DynaScape over the Internet or because its use is found not to be permitted, Dynascape Design will not operate until activation has been successfully completed. The activation process will only run the first time you open Dynascape Design after installation.
What to do if your Activation is Declined
If your software could not be activated, it could be for the following reasons:
•You have installed the software on more computers than is allowed under the software license agreement
•Someone else is using your serial number and has already installed the software
•You do not have an internet connection, or your firewall is blocking the connection
•Your date, time or time zone is incorrect
•The problem is on DynaScape Software’s end and needs to be rectified.
If you have installed the software on one or more other computers, you can deactivate those installations to free up one of your activations and try again. You can ‘deactivate’ the license by going to Help > Deactivate DynaScape Design...
If you have problems connecting to the internet or you cannot deactivate the software on another computer or do not have a connection or if you believe you should be able to activate, you can call DynaScape Support at 1.800.710.1900 Ext 1
Click Cancel to exit activation, click Retry to retry activation or Manual Activation to enter an activation code from DynaScape.”
Manual Activation
To acquire an activation code should you need one, please call DynaScape at 1.800.710.1900. Enter the code in the field provided in the Manual Activation message box and click Activate.